5 Jun
UK agriculture department relies heavily on paper-based customer interactions
Only a mere 20% of business applications receive direct support, while a significant 30% necessitate “hypercare” at farming organizations. Despite years of digital government initiatives, approximately two-thirds of the UK’s farming agency’s interactions with its 21 million customers still rely on paper-based forms. According to a recent report published by the Public Accounts Committee, as […]
Copyright © 2021 PDSConsulting Contact us: info@pdsconsulting.co.uk.