| 201 Comply with Health and Safety Requirements in the Workplace |
201.1 Comply with workplace health and safety policies and procedures
201.2 Comply with workplace emergency and accident procedures |
| 202 Improve your performance at work |
202.1 Use an action plan to develop your own skills and knowledge
202.2 Improve your service to customers
202.3 Improve your productivity and the quality of your work |
| 208 Contribute to maintaining equipment in working order |
208.1 Clean down equipment
208.2 Replace defective components |